Once it’s downloaded, navigate to your SWSetup folder. This will take a few minutes to download. That’s why you should download a previous version to see if this fixes the issue. Why download a previous version? We can assume that the latest version of the graphics driver may have a problem and might be causing the flickering. Download a previous version of the graphics driver. First, identify your laptop by typing in its serial number, and then it will show you all of the applicable drivers for you to download. Then, navigate to the HP support website on your browser. Then hit “Apply” and “OK” and close the Services window. Then change the Startup type to “Manual” in the dropdown menu. Click on this and in the popup window, select “Stop” under “Service Status”. Instead, open up the Run command by pressing the Windows key + R. Once it’s uninstalled, it will ask you if you want to restart your computer. Select “Uninstall” and wait while it uninstalls. Select “Uninstall Device” and it will prompt you with a window warning you that you are about to uninstall your graphics card. ![]() Once you’ve opened Device Manager, open up Display Adapters and right-click on your graphics card. To do this, you’ll have to go back to the Device Manager (find in the Start menu). If you tried updating your graphics drivers and the screen is still flickering, you can then try uninstalling and reinstalling an old version of your graphics driver. The next method to solve your screen flickering is somewhat related to the last step. Uninstall and Reinstall Old Graphics Driver ![]() The first result should be from your manufacturer’s website with the latest drivers for your graphics card available for download. Once you know the exact make and model of your graphics card, do a google search with the name of your graphics card and the words “driver download”. To manually install the most updated drivers for your graphics card, all you need to know is what graphics card you have (this information is found in Display Adapters). The final method for updating your graphics card is to manually download the drivers. Once you download these tools (whichever applies to you), run them and they will scan your computer to see if you have the latest drivers for your graphics card. Nvidia’s is called “Smart Scan” and can be found on their website under “Driver Downloads”. Intel and Nvidia both have scanning tools available online Intel’s is called “Intel Driver & Support Assistant” and can be found for download on the Intel website. If you’re not sure, you can find out the name of your graphics card in the Device Manager (see above). This will most likely be Intel or Nvidia. All you’ll need to know is the brand of your graphics card. You just need to let the manufacturer of your graphics card auto-detect whether you have the latest drivers. Sometimes Windows 10 does not update the graphics card properly and you’ll need to do it yourself How can you update your graphics card to make sure it’s truly updated? If you got the result saying there is no update for your driver, it’s best to follow up to make sure. Eventually, it will either tell you that there is an update or that the best driver for your device is already installed and does not need to be updated. Now just wait for it to search for drivers. ![]() We recommend choosing the first option (search automatically). You’ll then be prompted with a message asking how you want to look for drivers search automatically or browse your computer for driver software. Then go to the “Driver” tab and you’ll see a list of options on the left. ![]() Now to update your graphics card, right-click on it and select “Properties”. This will open up and show the name of your graphics card underneath (for example, Intel (R) HD Graphics 620). Find “Display Adapters” and click on the arrow to the left of it. Click on Device Manager and you should then see a window with a list of devices. To update your graphics card, first, you’ll need to click on your Start menu and type in “Device Manager”. We recommend trying them all just to make sure everything is properly updated. There are a couple of different methods for updating your graphics card. Therefore, in this case, the first thing you should try is to update your graphics driver. If you’re having any problems with your screen, a likely culprit is your graphics card.
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